We had the pleasure of dealing with Robert Walls. He was amazing and we will buy every car in the future from him! He was forward and so fast. We got in and out! Bill Grimes was our finance guy, and it took less than 10 minutes and he was awesome! Everything was paperless and was given a hard drive of all our paperwork! If I could give more than 5 stars I would! Great place!
The experience my husband and I had at this dealership was superb! We went in knowing what we wanted, we talked to Mr. Robert Walls about it. He directed us to what we were looking for. Robert explained everything that we needed to know to make our decision. From the beginning of our visit he told us that we would be done within 30 mins, which was great! we had driven 8 hours to buy my dream vehicle! He kept his word! If you're looking for no-hassle buying experience and great customers service go to Land Rover Austin ask for Mr.Robert ...
I had a great long distance trade/purchase experience with this dealership. It took longer than we all expected but we stayed in communication and ultimately they have a very happy customer in sunny Florida!! Thanks Emilie, Brad, and Bill!!
Everyone at Land Rover Austin was very polite and helpful.
I had another great experience with Land Rover Austin (downtown). I called my service rep, John Hawthorne, to schedule my yearly service, as well as to take care of a couple of other issues with my 2012 RR HSE. John called me the week before my scheduled service to let me know there was an opening to drop my car off if I wanted to. I got my car in, he had a loaner for me...all was easy and great. John was in contact with me the entire time, letting me know what issues were found with my vehicle. Everything ...
Robert was awesome! Very peasant experience, did not feel pushed or pressured at all. Would highly recommend Land Rove of Austin
We recently purchased a 2013 LR4 from Land Rover Austin and had a wonderful experience - and wonderful assistance - from Emilie McKennon, Luis Barba, and Bill Grimes.
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