Customer Testimonials in Austin, TX
I wanted to take a moment to express my utmost satisfaction with the service provided by Gerald Watson at Land Rover Austin. From the very beginning, Mr. Watson exhibited a level of professionalism and expertise that truly set him apart. Not only did he handle my Jaguar's issue efficiently, but he also went above and beyond to ensure that I was kept informed throughout the entire process. His attention to detail and commitment to providing excellent customer service was evident in every interaction. I am thoroughly impressed with the quality of work done on my vehicle. It's clear ...
Augustine of the service department went above and beyond. He was very helpful and took the time to diligently research service records and relay valuable info to me. Augustine is a credit to the dealership.
Pretty painless purchase process. Robert Walls was very helpful at every stage. Enjoying our 2023 LR Defender!
Professional Like Robert Wall make the process very simple, thanks to him I received an immaculate vehicle. He has knowledge to help the customer get the best value and resolve the process efficiently. Also thanks to Bill , finance officer who knows how to that paperwork without paper. ALSO,They have fair prices and they are only 5 blocks from Amtrak Station, so where ever you are take the train is slower sometimes ,but cheaper than gas and you can drive home.. They will be happy pick you up with courtesy.
My Range Rover needed a basic service before I drove out of town tomorrow and John Sarantidis answered my call in the LRService desk area this morning and he fit me into their service appointments schedule today. Thanks LandRoverAustin !!
Best dealership I have dealt with in over 30 years of buying cars. The entire experience from purchasing to service has been excellent. We’ve bought several vehicles and wouldn’t go anywhere else. The sales and services people and the owner are all committed to providing a world class customer experience. Love doing business with this dealership.
We worked with Shayna on our new 2021 Range Rover Sport HSE Silver Edition and she is the best! Highly recommend Shayna!! Great Experience and car was ready clean for us to pick up!
We just bought a car from here and worked with Robert. He was great and made it so easy for us. He was attentive and helpful but not pushy. We are very happy!
First, let be qualify my recommendation of this dealership. I would only recommend it if you are able to work with David Baker. Although we did not end up buying a Jag F-Pace (certainly not because of David, he did an awesome job at every turn), David made our experience at the dealership excellent. He was very open and honest, and we never once felt like we were being played, like is the case at some dealerships. He did a great job locating vehicles for us and then following up to make sure we had everything that we needed. The ...
Loving my new Velar. Had a few issues but dealership takes care of the issue. Always friendly service and live getting my car back clean as the day I got it.
We purchased our Range Rover from Jaguar Land Rover Austin largely because of the quality of service on our previous Land Rover. Our service representative, Ben, is the best in the business, and he and his team stayed on the issue until it was resolved.
I’ve been buying from LR since 2001. Their sales department is first class, but they really shine in service. I’m always able to get in at a convenient time, they stay in touch with me through the service process and they always have a loaner. I’ll buy from this dealership for life.
Great staff very professional and welcoming. Daniel Souza was one of the best dealers I had the pleasure to talk with. He made a effort to go over all questions I had and was very attentive to my daughter and our needs. The staff was kind and went over all very thoroughly while making sure the customer does not wait any longer than needed. We bought a used vehicle that was tip top shape and looked new and fabulous to us. We were very excited!
Tony in service is great. Always professional. My car comes back washed, repaired correctly and on time. Exact opposite of Mercedes dealership in Austin which is the WORST.