March 16, 2020
To all Customers, Vendors, and Associates,
At Jaguar Land Rover Austin we believe that putting PEOPLE FIRST, is the heart and soul of who we are. The health and wellbeing of our employees, guests, vendors, and our customers are priority one. As the novel coronavirus (COVID-19) has spread and we navigate the evolving situation together, we want to take this opportunity to update you on what we are doing to minimize risk to you and our team members here at Jaguar Land Rover Austin.
Keeping our Showroom and Service Waiting Area Clean and Safe
We’ve always taken prided in the cleanness of the Showroom and the Service Waiting Areas of the Dealership here at Jaguar Land Rover Austin, and we know this is more important than ever right now, so on top of the already rigorous daily cleaning procedures, we are making our routine more rigorous by cleaning surfaces with products proven to be effective against the COVID-19 virus. Like many others, we’re taking guidance from the CDC which recommends regular cleaning as one of the most important preventative measures we can take.
Access to Sales and Service
Our commitment to you our customer is to continue being available for your sales and vehicle servicing needs here in our hometown of Austin. In addition to being here during our normal hours of operation, we are focusing our efforts on strengthening our sales department’s ability to do business online by combing our retail efforts with multiple dealer vendor partners. This will allow you to complete 85-90% of the buying process online to make sure we are available to you around the clock in the most comfortable environment for you and your family. Reach out to us at (512) 236-0000, and a sales professional can walk you through the entire process online.
Supporting our People
And, of course, we are committed to taking care of our team, vendors, and customers. We have and will continue to provide them with up-to-the-moment guidance and information so they can keep themselves and their families safe. We’re encouraging team members to take all necessary precautions and to travel if only business-critical.
Thank you for the support and understanding during a rapidly evolving situation and we make every effort to support our guests, customers, vendors, partners, and the Austin community we serve. If there is anything we can do or any question we can answer, please let us know by contacting us directly at (512) 236-0000.
In-Service and Respectfully,
Jaguar Land Rover Austin